Support & Contact Details
Quick Links for Technical Support
**Please note... if you have ordered a FPVECUSB foot pedal recently and are having problems getting it to work with NCH Swift Sound's Express Scribe Transcription software please download the latest version available here...
Frequently Asked Questions
Please check here to see if you question is answered before you contact us.
Q. Do you know of a local distributor of xxxx in my area?
A. We are not the manufacturer of the hardware listed here. We do not have information on resellers in other areas of the world.
Q. How much does xxx cost?
A. Please click on the Buy Now link from the web page of the hardware you are interested in. This will show you the cost of the item plus shipping costs for your area.
Q. I would like to purchase 5 or more of hardware xxx, do I receive a discount?
A. Please see our Volume Purchase page.
Q. I am a from government entity, can I purchase via a purchase order system?
A. Please see our Government Purchase page.
Q. I need my hardware in a hurry, what are the shipping options?
A. All hardware in Australia is shipped out via Express Post the same day or next day (dependng when the order came through).
All hardware in the US is shipped vis UPS 3 day ground. There are no options to choose overnight services.
All hardware for Europe is shipped via TNT courier service (except Trillium adapters).
All hardware for the UK is either shipped via TNT courier service or from withing the UK.
For more information on shipping please see here
Contact Form
For all questions or inquiries please contact us using the form below. Please be sure to include a detailed explanation of your problem or inquiry and we will attempt to resolve the matter as quickly as possible.
Other Contact Details
Phone: At this time we do not take calls. If you wish to contact us please use the form above.
Fax: International +612 8002 7907
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